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People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad reviews that often grab customers’ attention. You probably can’t prevent...read more
Clutch, a platform of in-depth client reviews, data-driven content, and vetted market leaders, published a new study showing just how important online reputation management is to companies and brands in 2018. The study, which surveyed 224 digital marketers in the...read more
Anyone in business can tell you how important reviews are. Good reviews can make your business stand out from the crowd, while poor reviews can close your doors forever. According to a survey by the marketing firm BrightLocal, positive reviews make 73% of consumers...read more