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While there once was a time when word of mouth was the main method of reputation management, it’s true that today, your company’s online reputation will precede it. It’s so important to encourage and manage your company’s online presence. Responding to all of your...read more
People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad reviews that often grab customers’ attention. You probably can’t prevent...read more
Clutch, a platform of in-depth client reviews, data-driven content, and vetted market leaders, published a new study showing just how important online reputation management is to companies and brands in 2018. The study, which surveyed 224 digital marketers in the...read more